We are a Canadian-based liquids infrastructure company with a focused asset base and stable, long-term cash flows.
With nearly 14 million barrels of storage, and over 500 km of crude pipelines, we touch 1 in every 4 barrels produced in Western Canada.
Safety, environmental protection and community play important roles in our growth as a company.
We are a Canadian-based liquids infrastructure company that connects customers to markets, employees to rewarding careers, and investors to long-term value.
All references in this policy to “Gibson Energy”, “Gibson”, “we”, “us”, “our” and like terms should be interpreted as meaning Gibson Energy Inc. and its affiliated and subsidiary legal entities and partnerships.
Gibson is subject to federal and provincial personal information protection (i.e. “Privacy”) laws. This legislation governs the management of personal information collected, used and disclosed by Gibson in the course of conducting its business operations. Gibson will comply with the privacy legislation applicable within each jurisdiction in which we operate.
This Policy applies to the personal information of individuals, unless it is related to a potential, current or former employee of or contractor to Gibson. Detail concerning Employee or Contractor personal information handling is available from the Gibson Human Resources Department or through our Privacy Officer.
Personal information is any information about an identifiable individual, presented or collected in any form, such as home address, age, identification or account number(s), income, transaction history or credit records. Personal information does not include business title or business contact information, or anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual).
We collect and maintain different types of personal information. These include, by way of illustration:
As a general rule, Gibson usually collects personal information directly from you. This information may be collected in person, over the phone, through the mail, or through electronic medium such as over the Internet. Your consent to the collection, use and disclosure of information may be given directly by you or implied from your actions.
In most circumstances where your personal information we collect is held by a third party, we will obtain your permission before we seek out this information from such sources. An example of a third party that we may collect information from is a credit reporting agency, for the purposes of conducting a credit check where you wish to obtain credit from us.
From time to time we may use the services of third parties, including Gibson affiliates, in our business, and may also receive personal information collected by those third parties in the course of the performance of their services for us. Where this is the case, we will take reasonable steps to ensure that such parties have represented to us that they have the right to disclose your personal information to us.
When your internet browser accesses any website, that site can track which site you visited immediately prior, and it can store that information. When you send us an e-mail or you ask us to respond by e-mail, we may learn your exact e-mail address and any information you have included in the e-mail. We will use your e-mail address to acknowledge or respond to your comments or questions, and we store your communication and our response in case we correspond further. We will not sell your e-mail address.
Gibson collects personal information to enable us to manage and develop our business and operations, including, by way of illustration:
We may use your personal information for the purposes described in this policy, or for any additional purpose for which we have obtained your consent. We may use personal information without your knowledge or consent where we are permitted or required by applicable legal or regulatory requirements.
It is important to us that when we collect, use or disclose your personal information, we have your consent to do so. Your consent may be express, deemed (using an opt out mechanism) or implied. Express consent can be given orally, electronically or in writing. Implied consent is consent that can be reasonably inferred from your action or inaction. For example, when you accept our products or services, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to your acceptance and use of those products or services.
Typically we will seek your consent when we collect the personal information. In certain circumstances, your consent may be obtained after collection but prior to our use or disclosure of your personal information. Under certain Privacy legislation, we also may be deemed to have your consent to the personal information that we hold about you. If we plan to use or disclose your personal information for a purpose not previously identified in this policy or separately to you, we will endeavour to advise you of that purpose before such use or disclosure.
We may disclose your personal information to affiliates, employees, contractors, suppliers or other parties who require such information to assist us with establishing, maintaining and managing our business relationships, including third parties that provide services to us or on our behalf; third parties that collaborate with Gibson in the provision of services to you or on your behalf; third parties to whom we are directly or though you providing products and services; and third parties we use in the performance of our services.
Further, your personal information may be disclosed:
We will endeavour to disclose only such personal information as is required under the circumstances, and to ensure such party is bound by appropriate obligations to use or disclose personal information in a manner consistent with the use and disclosure provisions of this Policy and the applicable legislation.
You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer using the contact information set out below. In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide products and services to, or acquire products and services from you. All communications with respect to such withdrawal or variation of consent must be in writing.
Gibson endeavours to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to protect your personal information from loss and from unauthorized access, copying, use, modification or disclosure.
In the course of conducting its business, Gibson may monitor the activities of individuals in respect of its operations and its property. For example, some Gibson locations are equipped with surveillance cameras. These cameras are generally in high risk areas or plant sites. Where in use, surveillance cameras are there for the protection and security of employees and third parties, and to protect against theft, vandalism and damage to Gibson’s goods and property. Generally video tape recording images are routinely destroyed and not shared with third parties unless there is an incident being investigated, or suspicion of a crime, in which case they may be turned over to the police or other appropriate authorities.
Except as otherwise permitted or required by applicable law or regulatory requirement, Gibson endeavours to retain personal information only for as long as it believes necessary to fulfill the purposes for which the information was collected, including for the purpose of meeting any legal, accounting or other reporting requirements or obligations. We may, instead of destroying or erasing personal information, choose to make it anonymous such that it cannot be associated with or tracked back to a specific individual.
Since we use your personal information to provide products and services to you, or to obtain products and services from you, it is important that the information contained in our records is both accurate and current. If your personal information changes during the course of our relationship, please keep us informed of such changes.
You can ask to see the personal information that we hold about you at any time. If you wish to review, verify or correct your personal information, please contact our Privacy Officer using the contact information set out below. Any such communication must be in writing.
When you request access, please note that we may require specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. Privacy legislation provides for, and we may charge you, a fee to access your personal information.
Your right to access the personal information we hold about you is not absolute. There are and may in future be instances where applicable legal or regulatory requirements allow or require us to refuse to provide you some or all of the personal information that we hold about you. In addition, your personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices, and may not be available to provide to you. If we cannot provide you with access to your personal information, we will try to tell you the reasons why, subject to any legal or regulatory restrictions.
By accessing or receiving a copy of this Policy, or providing personal information to Gibson, unless you advise us otherwise, you will be deemed to have given consent, where such consent is required, to the collection, use, and disclosure of your personal information in accordance with and for the purposes stated in this Policy, including any other purposes stated or reasonably implied at the time the personal information was provided to Gibson, or for which you have subsequently or otherwise received notice, and, where your consent is required by law, we have obtained your consent.
1700, 440 - 2nd Avenue SW
Attn: Privacy Officer
If you have any questions about this Policy or concerns about how we manage your personal information, please contact our Privacy Officer in writing. We will try to answer your questions and advise you of any steps taken to address the issues raised by you in accordance with the applicable legislation. If you are unsatisfied with our response, you may be entitled to make a written submission to the Privacy Commissioner with authority in your jurisdiction.